How It Works

Understanding loss prevention strategies that are performing well and areas where improvements can be made will increase both profits and customers.

Whole experience

Mystery shopping visits are a highly effective way of measuring staff performance, brand and store presentation and giving insight into the management of stores

Customer experience

Feedback from mystery shopper services can also help to improve staff service and the whole customer outcome

Compliance audits

Product or brand compliance and promotions checks in accordance with contractual agreements

Inventory levels

Merchandising services and inventory level checks across all locations alongside compliance audits


Point of sale audits monitor available inventory and merchandising display by location

Brand protection

Inventory levels, shelf analysis, percentage display and competitor analysis checks by brand


Bespoke reporting brings the data to life

Fully compatible

Data delivered in the format you require


Our advancements in technology allow accurate, reliable reporting


Dedicated experts, to understand the gaps in your staff training and enhance your customers journey

  • Unbiased results from a trusted third party
  • Proven project management experience
  • With reach across the USA RGIS can cover all of your compliance audit requirements in stores wherever they are
  • All auditors fully trained within retail environments
  • Cloud based software
  • Dedicated account management support
  • Customized teams focused on individual customer specific needs

Want to learn more? CONTACT US to schedule a no-obligation meeting and site visit.

Case Studies