Need:

One of the leading third party logistics companies needed support for a 10-month project. The project involved locating missing critical parts. During the project, the warehouse needed to stay operational 24/7.

• Parts were being put away in the wrong places resulting in lost product
• Lost parts resulted in picking errors and incorrect on-hand counts in expected locations
• It was imperative that lost parts be found & re-processed quickly

Solution:

RGIS provided dedicated teams of about 7 people per shift for two to three shifts per day during the 10-month project.

During the project, missing parts were constantly being located, flagged, and reprocessed.

Data was collected that allowed the supply chain provider to perform root cause analysis. This improved their receipt and put-away process.

Results:

RGIS teams spent operational shifts locating misplaced parts. The project allowed the 3PL to improve their inventory management accuracy quickly.

• Warehouse operations did not need to shut down at any time during the project
• Root cause analysis allowed the supply chain to fix the put-away process
• Production schedules were able to stay on track during the project