Discount Retailer Store Inventories to Manage Inventory Levels

With 3,367 stores in Japan and over 5,000 stores worldwide, a discount retailer required the support of RGIS. The discount retailer prides themselves on the quality, variety, and uniqueness of their wide-ranging product line, which includes stationery, cosmetics and home goods.

The discount retailer needed a solution to more accurately manage the inventory levels against the expected product levels, so required RGIS to provide the following:

  • National coverage to complete counts in all stores
  • A total of 80 stores to be counted
  • All items in store and in the back rooms needed to be counted
  • Reporting required in a format that could be checked against shipments and sales

The discount retailer partnered with RGIS to complete the inventory accuracy project, and RGIS provided the following:

  • Scheduled a team of 12 experienced RGIS auditors per store, for four to five hours
  • All products were UPC (Universal Product Code) barcode scanned
  • Enabled a tablet for the customer to audit results

The discount retailer found by outsourcing the inventory accuracy project to RGIS, the following results were achieved:

  • The average store count was 121,000 units
  • Completed the counts twice a year for each store to confirm accuracy of inventory held
  • The customer can now validate the product levels expected, based on recorded shipments and sales