A large toy, clothing, video game, and baby product retailer suspected their truck and trailer audits were not preventing errors in the supply chain. After reviewing the process they discovered:
Their process lacked frequency to draw valid conclusion and only checked for mistakes made while shipping from the distribution center, not while receiving at the stores.
The retailer decided to outsource shift all truck and trailer audits to the stores and increase frequency to 40 weekly audits.
RGIS was already the sole physical inventory provider for all their locations. Upon review, RGIS proved to have the necessary resources:
Coverage to all 866 U.S. store locations
Staffing to deliver 40 audits per week
Training to perform custom audits
Affordability – an increase in frequency for roughly the same cost
Unbiased – ability to perform blinded audits
RGIS now performs all of their truck and trailer audits, inspecting for accuracy, proper procedures and safety.
They have better visibility into their supply chain and can take immediate action when a problem is discovered: