Reduced inventory time
64%
Reduction in overtime
75%
Multiple
Locations
A long-term care pharmacy with multiple locations has been guided by the desire to enrich the lives of those they serve by providing pharmacy services to skilled long-term care nursing centers, hospices and assisted living centers for over 25 years.
THE CHALLENGE
A long-term care pharmacy, with multiple locations, needed a pharmacy inventory solution after noticing issues with staffing and the internal inventory processes.
The long-term care pharmacy required RGIS to provide the following:
- Experience within a healthcare environment
- To reduce the 20 hours of overtime required to prepare and perform inventories in every location
- To improve the internal, inconsistent inventory results that extended count time and reporting processes
- To identify discrepancies in the reporting systems and to establish the root cause
Sectors
Why RGIS?
Customers choose RGIS for long-term care pharmacy inventory counts because our trained teams deliver precise, compliant audits of high-value and controlled medications, ensuring accurate records, reduced shrink, and full confidence in regulatory and financial reporting.
Our Solutions
The long-term care pharmacy partnered with RGIS to complete the pharmacy inventory count project, and provided the following:
The experienced RGIS scheduling team coordinated events directly with each of the pharmacy managers
Strong collaboration and communication streamlined the pharmacy inventory count to ensure all needs were addressed
All counts were completed without the need to close any pharmacies
A standardized process was developed for the long-term care pharmacy, which offered consistent inventory results throughout multiple locations
Results
The long-term care pharmacy found by outsourcing the pharmacy inventory count project to RGIS, the following results were achieved:
A partnership approach with the pharmacy staff provided a complete and accurate inventory count
Inventory time was reduced by 64%
Need for overtime due to inventory counts was reduced by 75%
Inventory process was improved and discrepancies were resolved by having deeper insights through more accurate counts
Pharmacists and technicians now have more time to focus on patient care
Conclusion
By outsourcing the pharmacy inventory count to RGIS, the long-term care pharmacy achieved a complete and accurate audit through a true partnership approach, reduced inventory time by 64%, cut overtime by 75%, improved processes and discrepancy resolution, and freed pharmacists and technicians to focus more fully on patient care.
