Last updated May 1, 2019
EU-U.S. Privacy Shield and and Swiss - U.S. Privacy Shield
RGIS, LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. RGIS, LLC is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List.
RGIS, LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. RGIS, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, RGIS, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, RGIS, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at
Under certain conditions, more fully described on the Privacy Shield website
https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Important Notice to Non-U.S. Residents
The RGIS Properties and their servers are all operated in the United States and elsewhere. If you are located outside of the United States, please be aware that any Personal Information or Other Information (each as defined below and collectively, the "Information") you provide to us and/or that we collect from you will be transferred to, processed, and used in the United States in accordance with the terms set forth in this Privacy. By using the RGIS Properties and/or providing us with any Personal Information, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States.
The Information We Collect and/or Receive
In the course of operating the RGIS Properties, RGIS will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.
When you use the RGIS Properties, you may provide us with personal information about you, such as your name, e-mail address, postal address, and telephone number (collectively, the "Personal Information"). We do not collect any Personal Information from you when you use the RGIS Properties unless you provide it voluntarily (for example, by signing up for an Account, registering for a webinar, requesting a newsletter, or sending us a message).
In addition to the Personal Information, we may collect additional information (collectively, the "Other Information"). Such Other Information may include:
From You. Additional information about yourself that you voluntarily provide to us, such as your communication preferences (e.g., receiving SMS messages, e-mails, or phone calls), personal interests, product and service preferences, and other information that does not identify you personally.
When you visit the RGIS Properties, we may collect your IP address (which may consist of a static or dynamic IP-address and will sometimes point to a specific identifiable computer), browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, sections of the RGIS Properties visited, etc.
When you use the RGIS Properties, we may collect information regarding your activity occurring via the RGIS Properties, including usage statistics (e.g., number and timing of uses, performance statistics, etc.) As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing analytics, or site functionality.
From Cookies. Information that we collect using "cookie" technology. Cookies are small packets of data that a website stores on your computer so that it will "remember" information about your visit. We cookies on our website We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the RGIS Properties. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer. Please consult your Internet browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the RGIS Properties may not function properly.
Technologies such as: cookies or similar technologies are used by RGIS, LLC and our partners (e.g. marketing partners), affiliates, or analytics or service providers (e.g. online customer support providers, etc.). These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
The Information Collected by or Through Third-Party Advertising Companies
www.aboutads.info/choices (or if located in the European Union click
www.youronlinechoices.eu). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
You may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of any RGIS marketing email. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. However, you cannot opt out of receiving transactional e-mails related to your Account, such as emails about your use of the RGIS Properties.
How We Use and Share the Information
You authorize us to use the Information to deliver correspondence, communications, or services, such as newsletters, events, training, that you request or purchase; process orders; provide and improve the RGIS Properties; solicit your feedback; inform you about our products and services and those of our third-party marketing partners; and administer our promotional programs. You also authorize us to use and share the Information as described below.
We may, from time to time, share your Information with other companies who may provide you information about the products and services they offer. If you do not want us to share your personal information with these companies, contact us at
In an ongoing effort to better understand our users, customers, and the RGIS Properties, we might analyze the Other Information in aggregate form in order to operate, maintain, manage, and improve the RGIS Properties. We may share this aggregate data with our affiliates, agents, advertisers, and business partners. We may also disclose aggregated user statistics in order to describe our products, services, and the RGIS Properties to current and prospective business partners and to other third parties for other lawful purposes.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing network services, information technology support, and customer service. These other companies will have access to the Information only as necessary to perform their functions.
We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
In certain situations, RGIS may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose Information when required by law, such as to comply with a court order (subpoena), bankruptcy proceedings, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or your safety, safety of RGIS or others or investigate fraud
To any other third party with your prior consent to do so.
How We Protect Your Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information, nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. If you have any questions about security on our Web site, you can contact us at
User Access and Choice
Upon request RGIS will provide you with information about whether we hold any of your personal information. To request this information please contact us at
firstname.lastname@example.org.If your Personal Information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a directory or testimonial on our site or deactivate it by making the change on our member information page or by emailing our Customer Support at
email@example.com or by contacting us by telephone or postal mail at the contact information listed below. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service. We will respond to your request to access within a reasonable timeframe.
We will retain and use your Information as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Under California Civil Code Section 1798.83, California residents who have an established business relationship with RGIS may choose to opt out of our sharing your Personal Information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purposes, please send an e-mail to
firstname.lastname@example.org or write to us at:
RGIS, LLC Attention: Office of General Counsel 2000 E. Taylor Road Auburn Hills, Michigan 48326
In addition, RGIS does not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser "Do Not Track" settings and/or signals.
How to Contact Us
RGIS, LLC 2000 E Taylor Road Auburn Hills, Michigan 43826 (248) 651-2511