Pharmacy stores
150
Database
Store layouts
Utilization
Space
A pharmacy chain that was founded in 1981 and based in UK required the support of RGIS. It has grown via merger and acquisition from a single pharmacy into the business it is today with over 150 pharmacies and an online pharmacy.
THE CHALLENGE
The pharmacy chain did not have any store plans or store layout management software in place for any of the stores, and the aim of the business was to make the retail space more productive. In order to achieve this, the customer needed to know what was currently in situ, so required RGIS to provide the following:
- Survey all 150 pharmacy stores
- Create a database of individual store layouts
- Implement new store layout management software
Sectors
Why RGIS?
Customers choose RGIS for store plans and store layout management software because our precise data collection and expertly configured layouts ensure accurate space planning, consistent execution, and improved operational and commercial performance across every store.
Our Solutions
The pharmacy chain partnered with RGIS to complete the pharmacy retail space improvement project, and RGIS provided the following:
Scheduled an experienced RGIS store layout services team to survey all stores using the RGIS Data Collector software
Store Layout Services (SLS) trained the inventory teams to conduct the surveys around the country
Accurate store layouts were then sent to the SLS team for final checks
SmartSpace® software was configured and installed at the pharmacy chain, with training provided for the customer’s teams
Results
The pharmacy chain found by outsourcing the pharmacy retail space improvement project to RGIS, the following results were achieved:
The customer now has maps of all of the pharmacy store layouts in an accurate database, which can be managed efficiently using SmartSpace® software
Implementing SmartSpace® ultimately will enable quicker and more accurate decisions regarding space utilization and proximity of categories, by utilizing the Data Collector software technology to create a database of intelligent drawings that are used to run analytics and plan which has created an improved service in all pharmacies
The customer was very satisfied with the service provided by RGIS, and are pleased with the accurate store layouts
Conclusion
By outsourcing the retail space improvement project to RGIS, the pharmacy chain gained accurate, centrally managed store layout data through SmartSpace®, enabling faster, more informed space-planning decisions, improved service across all locations, and a high level of satisfaction with the precision and quality of the results.
