Stores
700+
Months
3
Coverage
Nationwide
A national supermarket retailer with 2,400 stores and an online shopping service with over 3,000 branded product lines, required the support of RGIS. The supermarket offers customers distinctive, quality products at competitive prices across food, general merchandise, clothing and financial services. Driving efficiency in day-to-day operations enables them to invest in customer offerings in areas that they value: choice, quality, low prices, convenience and great service.
THE CHALLENGE
The national supermarket chain required support from RGIS as part of a large-scale department merchandising strategy.
The national supermarket chain required RGIS to provide the following:
- Experienced merchandisers
- To cover three departments in 700+ stores over a three month time frame
- Reset selected departments:
- Gluten-free section
- Energy drink section
- Water section
Sectors
Why RGIS?
Customers choose RGIS for merchandising department resets because our expert teams execute planograms, fixture changes, and product placement with precision and efficiency, ensuring departments are refreshed quickly and correctly with minimal disruption.
Our Solutions
The national supermarket chain partnered with RGIS to complete the department reset project, and RGIS provided the following:
RGIS scheduled teams of experienced merchandisers from more than eight different districts
Within each of the three departments RGIS were required to: adjust shelving, tag, fill stock gaps and set up product displays
RGIS local merchandisers worked to assist staff already in place in the stores
RGIS teams received training on store plans
Results
The national supermarket chain found by outsourcing the department reset project to RGIS the following results were achieved:
RGIS teams followed planograms meticulously
Completed the project on schedule
The resets were consistent in all locations
The customer avoided the costly process of hiring temporary staff and training them
Conclusion
By outsourcing the department reset project to RGIS, the supermarket chain achieved consistent, on-schedule resets across all locations, with meticulous planogram execution—while avoiding the cost and disruption of hiring and training temporary staff.
