

Merchandisers
900
Coverage
National
Shifts
Day and Night

A leading discount retailer in the UK that has over 500 stores and employs over 28,000 staff, required the support of RGIS. The discount retailer has traffic of over four million customers weekly throughout England, Scotland, Wales and Northern Ireland. Departments include home, garden, back to school, toys, food, health and beauty.
THE CHALLENGE
The discount retailer required 900+ experienced merchandisers to help support a major renovation initiative. Some stores were moving to new buildings and the rest of the stores would receive new fixtures.
The discount retailer required RGIS to provide the following:
- Experienced merchandisers in all stores across the UK
- New fixtures and signage to be correctly installed
- Planograms had to be executed accurately in every store
- Once completed, tidy and clean the store ready for opening
Sectors
Why RGIS?
Customers rely on RGIS merchandisers for major renovation projects because our skilled teams manage planogram execution, fixture moves, and product placement with precision, ensuring a smooth transformation and minimal disruption to trading.
Our Solutions
The discount retailer partnered with RGIS to complete the major renovation project, and RGIS provided the following:
RGIS assembled core teams of experienced merchandisers to work with the discount retailer across the UK and Ireland
Scheduled stores to ensure all were completed within a specified timescale
RGIS teams led both day and overnight shifts
Each store manager had direct contact with the RGIS team supervisor they would be working with on the project
Results
The discount retailer found by outsourcing the major renovation project to RGIS, the following results were achieved:
The discount retailer didn’t have to keep contacting agencies to staff the project
The process was efficient and accurate due to experienced RGIS merchandisers being used
Needed less staff than anticipated due to the experience levels of the RGIS staff

Conclusion
By outsourcing the major renovation project to RGIS, the discount retailer eliminated the need to coordinate multiple agencies, benefited from the efficiency and accuracy of experienced RGIS merchandisers, and completed the project with fewer staff than originally anticipated.

