Cages
70
Auditors
15
Weeks
2
One of the world’s largest food retailers employing over 500,000 people and serving millions of customers every week in Asia and Europe, including Great Britain and Northern Ireland required the support of RGIS. The supermarket chain is the largest food retailer in Ireland, with a proud record of investment and job creation, and employ 9,000 personnel across 170+ stores.
THE CHALLENGE
The supermarket chain needed a solution to highlight differences between inventory received and inventory booked at a distribution center (DC).
The supermarket chain required RGIS to provide the following:
- Delivery checks coming from a particular distribution center in the UK
- Reports to be provided on a USB drive
- Data to highlight differences between inventory received and inventory booked
- Increase accuracy of deliveries
Sectors
Why RGIS?
Customers rely on RGIS for distribution center delivery checks because our independent, accurate verification of inbound goods reduces discrepancies, strengthens supplier accountability, and ensures inventory integrity from the moment stock arrives.
Our Solutions
The supermarket chain partnered with RGIS to complete the delivery check from a specific distribution center project, and RGIS provided:
Pre-inventory calls to discuss the following:
Any items excluded from the count
The internal staffing plans for the count
‘Sin Bin’ process for items with no barcode
Agree the commencement time
Accuracy checks to be completed
A team of 15 experienced RGIS auditors scheduled over two weeks (three days per week) to count specific deliveries
RGIS provided a USB drive with the count information, area number, delivery number, barcode, TPNB and quantity
Results
The supermarket chain found by outsourcing to RGIS the delivery check from a specific distribution center project, the following results were achieved:
A total of 70 cages were accurately checked
The customer compared the results provided by RGIS with the delivery dockets, and was able to investigate any differences
This project had a positive impact on increasing the accuracy of deliveries to the supermarket chain
Conclusion
By outsourcing the delivery check project to RGIS, the supermarket chain gained accurate verification of all 70 cages, improved its ability to investigate discrepancies, and ultimately increased overall delivery accuracy from the distribution center.
