One of the world's leading specialty retailers of fashionable Jewelry and accessories primarily aimed at young women, teens, tweens and kids, required the support of RGIS. The retailer operates in 43 countries through company-operated, concession, and franchise locations.
REQUIREMENT
The specialty retailer of fashionable jewelry and accessories needed an inventory provider that could offer the
same process and procedures for over 2500 stores worldwide. The retailer required RGIS to provide the following:
- To have
worldwide coverage
- Give
consistent reporting across all stores and all countries
- Minimum
97% accuracy
- Stores to be able to do
random checks of accuracy
- To
identify top 25 gains and losses
SOLUTION
The jewelry and accessories retailer partnered with RGIS to complete the
worldwide inventory count, and provided the following:
- Teams of
experienced RGIS auditors
- Understood the different requirements of each country to
ensure consistency in reporting
- Stores completed a minimum
10% random area checks
- RGIS supervisor
performed random checks in three locations from each auditor
- Identified top
25 gains and losses for each department
RESULTS
The jewelry and accessories retailer found that by outsourcing the worldwide inventory count to RGIS to complete, the following was achieved:
- The customer was able to see
regional trends
- Confidence that all
processes and procedures were consistent across the whole estate, worldwide
-
98% accuracy achieved across all stores
-
Accurate insights into all departments in all locations
Related Service: Retail Store Inventory