The Best Approach to Ensure Quality Care

Need:
ElderCare Pharmacy, a long-term care pharmacy with multiple locations in the southern United States, noticed issues with staffing and inventory processes. The pharmacy experienced:

At least 20 hours of overtime in every location to prepare and perform inventories
Inconsistent inventory results that extended count time and reporting process
Discrepancies in the reporting systems and inability to identify the root cause

Solution:
RGIS offered an independent approach and brought certified auditors to relieve their technicians from the complicated inventory process. Our team was ready to tackle the challenge through solutions that best fit ElderCare Pharmacy’s situation.

Partnership approach with ElderCare Pharmacy provided a complete and accurate inventory count, reducing inventory time by 64%
Standardized process developed for the long-term care pharmacy space offered consistent inventory results throughout multiple locations
Strong collaboration and communication that streamlined EldercCare Pharmacy’s approach to ensure all needs were addressed

Results:
RGIS’ accurate inventory results allowed ElderCare Pharmacy the opportunity to react quickly and make better decisions to resolve their issues. As a result, they can continue on with the utmost professionalism to provide quality patient care.

Need for overtime due to inventory counts was reduced by 75% without closing the pharmacies
Inventory process was improved and discrepancies were resolved by having deeper insights through more accurate counts
Pharmacists and technicians have more time to focus on patient care

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