A long-term care pharmacy with multiple locations has been guided by the desire to enrich the lives of those they serve by providing pharmacy services to skilled long-term care nursing centers, hospices and assisted living centers for over 25 years.
REQUIREMENT
A long-term care pharmacy, with multiple locations, needed a
pharmacy inventory solution after noticing issues with staffing and the internal inventory processes.
The long-term care pharmacy required RGIS to provide the following:
- Experience within a
healthcare environment
- To
reduce the 20 hours of overtime required to prepare and perform inventories in every location
- To
improve the internal, inconsistent inventory results that extended count time and reporting processes
- To
identify discrepancies in the reporting systems and to establish the root cause
SOLUTION
The long-term care pharmacy partnered with RGIS to complete the
pharmacy inventory count project, and provided the following:
- The
experienced RGIS scheduling team coordinated events directly with each of the pharmacy managers
-
Strong collaboration and communication streamlined the pharmacy inventory count to ensure all needs were addressed
- All counts were completed
without the need to close any pharmacies
- A
standardized process was developed for the long-term care pharmacy, which offered
consistent inventory results throughout multiple locations
RESULTS
The long-term care pharmacy found by outsourcing the
pharmacy inventory count project to RGIS, the following results were achieved:
- A partnership approach with the pharmacy staff provided a
complete and accurate inventory count
- Inventory time was
reduced by 64%
- Need for overtime due to inventory counts was
reduced by 75%
-
Inventory
process was improved and
discrepancies were resolved by having deeper insights through more accurate counts
- Pharmacists and technicians now have more time to
focus on patient care