Need:

A leading provider of elderly pharmaceutical care came to RGIS to allow their staff to focus on patient care. Their inventory provider had to have the reach, responsiveness, and reliability to serve them across the US.

• They needed service in 47 states and DC
• Final data had to be delivered electronically within 24 hours
• New program design had to streamline pharmaceutical counts

Solution:

After reviewing their existing process, RGIS teams developed a new, streamlined program. The new program allowed the client to flag by cost thresholds.

RGIS’ scheduling team worked to minimize disruption on patient care. Managers visited their facilities, educating them to help ease the transition.

To aid with in-house follow-up audits, RGIS auditors posted area detail printouts.

Results:

They now has a scalable, efficient inventory process preventing millions of dollars of shrink. RGIS targeted audits of the drugs with top sales and highest shrink.

• RGIS introduced new checkpoints and custom reporting
• Tighter inventory time-frame eliminated cut-off issues
• Financial reporting abilities improved