A supermarket chain with an emphasis on the sale of frozen foods, including prepared meals and vegetables, required the support of RGIS. The supermarket chain also sells non-frozen grocery items such as produce, meat, dairy, and dry goods, and have stores in the UK, Ireland, Spain, Czech Republic, Iceland, Norway, Jersey, Malta, Guernsey and Portugal.

REQUIREMENT
The supermarket chain was in need of support for a major renovation initiative of 862 stores, to be completed within four months.

The supermarket chain required RGIS to provide the following:

• Experienced merchandising teams
• National coverage
• Each team to complete a minimum of two stores per day – multiple teams to be in operation to meet the tight deadline of 862 stores in four months
• Implementation of the store planogram
• Teams required to dismantle old store fixtures and build new ones
• Store displays needed to be set up and installed

SOLUTION
The supermarket chain partnered with RGIS to complete the store renovation project, and RGIS provided the following:

• Fully trained and coordinated multiple two-person teams across multiple local district areas for the project
• Each RGIS team completed a minimum of two stores per day
• Work included:
• Teardowns
• Store fixture installations
• Display installations
• Planogram implementation

RESULTS
The supermarket chain found that by outsourcing the store renovation project to RGIS, the following results were achieved:

• Specialized RGIS teams worked exclusively on the project
• The project was completed in all stores on time and with meticulous implementation of store planograms in all locations
• Specialty fixtures were installed correctly and old fixtures and graphics were completely removed
• Project management was handled by RGIS Managers, reporting back to the customer on a regular basis