Need:
One of the
top producers of orthopedic rehabilitation, pain management, and physical therapy products encountered stock inconsistencies. Issues with
shrinkage and stock overages brought this client to RGIS. They wanted to know where their product was
physically located during the sales cycle.
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The client had a high volume of
product deployed in the field and constantly in motion
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Inventory
tracking issues reduced product availability for customers and
increased operational costs
Solution:
RGIS introduced a
systematic inventory tracking program meeting the
medical device manufacturer’s data needs.
The
RGIS scheduling team coordinated events directly with field representatives. Events were completed by
local auditors at the representatives' locations.
Major
variances were reconciled on-site, before the RGIS auditor’s departure to
speed the process.
Results:
RGIS teams were able to
reduce the amount of reconciliation time needed by the client’s home office.
Distributorship and Representative accounts are now managed by local RGIS Healthcare Supervisors and help
identify losses and variances.
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Large
product overages are now quickly identified
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High and low volume
areas can be calculated easily
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Account closeouts are handled by Healthcare Supervisors complete count and pack events on-site
Related Service: Medical Device Inventory