Need:

One of the leading pharmaceutical companies in the US came to RGIS for on-site audits.

District managers were performing annual inventories and inspections, inspection only, and initial inspection events. This required extensive time away from regular job duties.

Paper and pen inventories meant slow data processing and missing information

Inventories were expensive and inefficient

Auditors needed to capture signatures securely

Solution:

RGIS’ Healthcare Supervisors, trained on PDMA in all 50 states and Puerto Rico were ready to jump into action.

New technology in the RM hand-held devices allowed for improved data collection and turnaround time.

Local Healthcare Supervisors completed all of the client’s inventories. Working with local districts allowed RGIS to build relationships.

Results:

The client was able to cut travel costs while improving accuracy, data collection, and immediate data return for loading into their sample accountability system.

• RGIS Schedulers made audits convenient and flexible to fit the company and sales person’s scheduling needs
• RGIS’ technology securely enabled the collection of electronic signatures
• District managers could focus on core job functions rather than constant travel
• Data collection turnaround time was decreased, and accuracy increased