Need:
A large,
national distribution center's inventory developed accuracy issues. The distribution center needed to
staff overnight shifts to perform cycle counts. The client came to RGIS because they did not have employees available to carry out these shifts.
Solution:
RGIS trained
25 dedicated auditors on the customer's technology and needs. These auditors worked
5 overnight shifts per week for
7 weeks.
Teams worked under their
RGIS supervisor, requiring no extra staffing from the client.
Auditors
recorded and updated item location information while doing cycle counts.
Results:
The client quickly regained inventory accuracy at their distribution center. Accurate inventory allows the distribution center to provide customers with their great products quickly.
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Improved the client's
customer service & satisfaction
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Project
completed and accuracy restored in
7 weeks
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Overnight shifts allowed cycle counts to happen efficiently without any interruption to regular work
Related Service: Commercial Cycle Counts