Need:

A national specialty retail chain needed to revise their research and reconciliation process. The current process used many reports during the count’s variance research. In-house teams, not dedicated to inventory, were also slowing things down. Redundancy was causing unnecessary labor cost and reconciliation time.

• A new process was needed, using one report that combined the Variance and Items Not Counted reports
• Program tests were required to run in-stores and through the client's Store Operations team

Results:

With the new inventory program and RGIS’ skilled auditors, the retailer now completes their inventory in half the time. The research process has also been cut in half thanks to eliminating redundancies.

• Accurate inventory results are now possible
• In-house employees are no longer pulled away from regular sales tasks